Perpetual licenses: lapsed Support cannot be reactivated; no partial Support on a product
Catalog row in Vendor License Evidence · Cited
- Kind
- Quote
- Excerpt
- “If Customer at any time discontinues Support Services for perpetual licenses, Customer will not be entitled to reactivate Support Services. In such case, Customer may either use the Licensed Products without Support Services or purchase new subscription licenses.”
- Locator
- Customer Agreement, Sections 3.2 and 3.3
- Applies to
- Perpetual PTC Licensed Products.
- Supports rules
- Related programs