Incident Server Support Package definition
Catalog row in Vendor License Evidence · Cited
- Kind
- Policy excerpt
- Excerpt
- Incident Server Support provides web-based technical support on a per server basis in packages of 10 service requests to be used within a 12 month period. […] The Incident Server Support Packages do not include updates and may not be used, purchased, or sold in conjunction with any other support offering.
- Locator
- Technical Support Policies, section 5, Incident Server Support Package (pp. 20 to 21)
- Related programs