Support reinstatement: all licenses of the program, back fees plus 50%
Catalog row in Vendor License Evidence · Cited
- Kind
- Policy excerpt
- Excerpt
- “If applicable, Customer may reinstate Support Services, for a Licensed Program ordered under a PLC/ALC, TBL/ALC, pricing structure, as defined in the Agreement (i) provided such reinstatement is activated for all licenses of a given Licensed Program held by Customer under any license agreement then in force between Customer and DS or any other DS Group Company, and (ii) Customer pays all fees that would have been due in respect of Support Services from the date of termination of Support Services to the date of reinstatement of such Support Services, plus a reinstatement fee corresponding to fifty percent (50%) of such fees”
- Locator
- Support Policies for Licensed Programs (5 December 2025) §9
- Applies to
- Licensed Programs ordered under PLC/ALC or TBL/ALC.
- Related programs