LICENSEWARE
ServiceNow Rule

Now Assist instance usage lists only Washington DC Patch 2 and later instances

Catalog row in Vendor License Rules · Cited

Kind
Restriction
Statement
Monitoring Now Assist usage: only instances on Washington DC Patch 2 and higher appear in the Instances list, and usage for an instance with restricted data sharing is hidden until its trust configuration is updated.
Applies when
Reconciling per-instance assist consumption.
Applies to
Instances list of the Now Assist usage page (the same limitation appears for Creator Plus).
Related metrics
Esc