Matching capacity definitions (e.g. Integration Hub) consolidate into one pool
Catalog row in Vendor License Rules · Cited
- Kind
- Counting
- Statement
- Help Viewing product subscription details — Consolidated subscriptions (last_updated 2026-03-12): “When you purchase multiple qualifying subscriptions for certain types of products, such as Integration Hub, those individual subscriptions combine into a single subscription pool. Any usage against that subscription deducts from the common pool.” “Capacity subscriptions with a common capacity definition are consolidated into one capacity subscription. For example, if you purchased two different Integration Hub subscriptions that are measured using the same capacity definition, they're consolidated into one Integration Hub Pool capacity subscription.” Secondary line-item entitlements (custom tables, transactions, portal visits) with a matching capacity definition can also add into the pool. Pack sizes and transaction pack quantities are not published.
- Applies when
- Multiple capacity subscriptions share the same capacity definition (Help example: Integration Hub).
- Applies to
- ServiceNow capacity subscriptions with matching capacity definitions, including Integration Hub pools; secondary transaction / custom table / portal visit line items when definitions match.
- Aliases
- Integration Hub Pool; capacity definition consolidation; common pool
- Related metrics