LICENSEWARE
Atlassian Rule

JSM incident stakeholders need no agent license on Premium and Enterprise

Catalog row in Vendor License Rules · Cited

Kind
Counting
Statement
Stakeholders (people kept updated on incidents) do not consume agent licenses on Jira Service Management Premium and Enterprise; on Free and Standard only agent-licensed users can be incident stakeholders.
Applies when
Adding incident stakeholders in Jira Service Management Cloud.
Applies to
Jira Service Management Cloud (Free, Standard, Premium, Enterprise).
Related metrics
Esc