Customer Community
Catalog row in Vendor License Metrics · Cited
- Unit
- User
- Aliases
- Customer Community Login
- Definition
- Experience Cloud B2C license. Member-based is assigned to a specific user with unlimited community access. Login-based uses a monthly login pool and one daily unique login.
- Counting rules
- Member-based: assigned to a specific user, unlimited access to the community (not the internal org). Login-based: monthly logins, one daily unique login even with multiple logins. 1 monthly login purchased provisions 20 login licenses. Overages from 1 April 2018. Salesforce publishes no login-to-member commercial conversion; 1:20 is a provisioning ratio. Guest users do not consume this license.
- Floors / minimums
- 10 custom objects. 1:20 provision on login SKUs. Guest page-view caps (EE 500,000/month; UE 1,000,000/month) are edition caps, not this license.
- Applies to products
- Experience Cloud
- Applies to editions
- Customer Community
- Related metrics
- Product category