Resolution
Catalog row in Vendor License Metrics · Cited
- Unit
- Other
- Aliases
- Rovo Customer Service resolution
- Definition
- "Rovo Customer Service is included in Standard, Premium, and Enterprise Service Collection plans for the cost of $1 per resolution."
- Counting rules
- Consumption; included as a priced unit in Service Collection.
- Floors / minimums
- $1 per resolution (list).