Assisted conversation
Catalog row in Vendor License Metrics · Cited
- Unit
- Other
- Aliases
- virtual service agent assisted conversation
- Definition
- "Included in these plans, customers will be allowed to execute 1,000 assisted conversations per month or 12,000 assisted conversations per year for free. Above this limit, assisted conversations will start at $0.30(USD)/assisted conversation/month with volume discounts."
- Counting rules
- Consumption above included quota. Premium/Enterprise Service Collection.
- Floors / minimums
- 1,000/month or 12,000/year included. Overage starts at $0.30 USD / assisted conversation / month.