Workday Evidence

Public Sector FAQ: firm subscription level commitment

Catalog row in Vendor License Evidence · Cited

Kind: FAQ excerpt
Excerpt: Workday uses a subscription price model based on number of employees, users, other size metrics, and, for some Service applications, usage. Pricing is based on a firm subscription level commitment for the Order Term which cannot be reduced during that term, regardless of any reduction in customer’s applicable usage metric.
Locator: US Public Sector Addendum PDF (v25.8H), FAQ page 1, "What is Workday’s pricing methodology?" (FAQ marked not part of any contract)
Applies to: US public sector customers
Supports rules: No reduction of subscription fees during the Order Term
Related metrics: Employees (customer size metric)
Sources: US Public Sector Addendum (with Public Sector FAQ)