Atlassian Source

Service Collection Pricing & Licensing

Catalog row in Vendor License Sources · Cited

Kind: Licensing FAQ
Format: HTML
Applies to: Service Collection packaging (Jira Service Management, Customer Service Management, Assets, Rovo), Free plan for 3 agents, included automation steps, Rovo credits and Assets objects per plan, AI agent resolution pricing, virtual service agent allowances. Undated licensing FAQ page; no effective date is recorded.
Evidence: Service Collection automation step allowances by plan (excerpt)
Service Collection apps cannot be bought separately; licensed agents get access (excerpt)