TAM Service does not cover Self-support or unpaid Units
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- Appendix 1 Exhibit 1.E: the Technical Account Management Service, bought on top of Standard or Premium subscriptions, excludes Self-support subscriptions, Units without an active paid Subscription and Business Partner-supported subscriptions.
- Applies when
- Buying a TAM Service for a mixed estate.
- Applies to
- TAM Service, Dedicated TAM, TAM Extension, Enterprise TAM, TAM for Product Security.